Nepotism will get you the interview, your skills will get you the job. PAL was paying a ridiculous sum of money for web and email hosting before we came and rescued them from the tyrant of a webhost they were with.
We host their site and emails, as well as handle all of the updates and we are finishing a massive re-design on their website(the new version is up, it is about 95% done). PAL also uses us for general design problems, including print work and interface design for their software. Also, we helped them develop the database that they use to store the immense amount of information that their software generates.